Last updated on May 25th, 2018.
This Terms of Service describes how Mastermind manages personal information and respects your privacy. This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Terms of Service.
When we refer to “Mastermind”, we mean the Mastermind entity that acts as the controller or processor of your information, as explained in more detail in the “Entities Collecting Personal Information” section below.
ENTITIES COLLECTING PERSONAL INFORMATION
Mastermind is a product made by Convessa, Inc. This privacy notice is issued on behalf of Convessa, Inc. so when we mention “Mastermind”, “we”, “us” or “our” in this privacy notice, we are referring to Convessa, Inc. that is responsible for processing your data.
We have appointed a data protection officer (DPO) for Mastermind who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact our DPO:
Attn: Data Protection Officer
COLLECTION OF PERSONAL INFORMATION
As an un-registered user of Mastermind, you can engage in many activities without providing any Personal Information.
However, when you register to use Mastermind, as a Mastermind subscriber, in order to provide the services to you, we may collect the following Personal Information from you:
Contact information such as your name, phone, address and email address;
Demographic information such as your job title, job description and company name and company type; and
Profile data, including your username and password, details about your purchases and the Content that you license from us.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
As is true of most applications, when you use Mastermind apps, Mastermind or third party subprocessors contracted by Mastermind may also collect certain technical and routing information about your device to facilitate your use of the app and its services. For example, we may log environmental variables, such as operating system, locale, and the Internet Protocol (IP) address of your device. We use these environmental variables to facilitate and track your use of the app and its services. Mastermind also uses such environmental variables to measure traffic patterns across the various Mastermind apps. To better understand the needs of our visitors to the apps we may occasionally match such information with your Personal Information.
In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the Personal Information you submit to us with information from third-party sources. We may supplement the information that we collect directly from you with information stored in third-party databases, such as demographic information or company information in order to make it more likely that any marketing communications we send will be relevant and of interest to you.
When you download and use our Mobile Apps or Services, we automatically collect information on the type of device you use, and operating system version.
We ask for the following optional permissions on the Mastermind mobile app and/or the web:
- Calendar: Ask Mastermind to get my Schedule
- Contacts: Ask Mastermind to Text Joe Bloggs
- Location: Ask Mastermind to Start Casting (shows the weather conditions on your TV)
- Phone: Ask Mastermind to Call Joe Bloggs
- SMS: Ask Mastermind to Read my Messages
- Storage: Ask Mastermind to Start Casting (shows your photos on your TV)
- Notifications: Ask Mastermind to Get My Notifications
- Device Usage: Ask Mastermind How Much Battery do I have?
- Device Admin: Ask Mastermind to Start Casting (Casting to Chromecast from Alexa requires Mastermind to be able to Unlock your phone. This requires Mastermind to have Device Admin Permission.)
If you do not grant Mastermind a specific permission, you will not be able to use services that require this permission. You also have the right to withdraw an already-granted permission at any time, effectively rendering any services that require that permission to become unusable.
UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES
Upon request Mastermind will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at firstname.lastname@example.org.
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. We will respond to your request promptly within a reasonable timeframe.
HOW YOUR PERSONAL INFORMATION IS USED
- Process your transactions.
- Processing your voice requests and various interactions with Mastermind apps.
- Send you order / renewal confirmations.
- Register your rights, if any, to technical support or other benefits that may be made available to registered users.
- Respond to customer service requests, questions and concerns.
- Administer your account.
- Send you requested product or service information.
- Keep you informed about special offers and services of Mastermind and selected third parties.
- Administer promotions and sweepstakes you enter and notify you of the results.
- Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
- Meet our research and product/service development needs and to improve our Site, services and offerings; and
- Customize your experience, including targeting our services and offerings to you.
- Training machine learning models to be able to more accurately service your requests.
- We store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
In certain situations, Mastermind may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Mastermind), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
INFORMATION SHARING WITH SERVICE PROVIDERS / AGENTS
Mastermind uses one or more outside credit card processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.
We also reserve the right to share Personal Information with certain companies that perform services on our behalf. We will only share the Personal Information which is necessary for them to perform those services. We will require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Mastermind.
We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at email@example.com. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
CHOICE / OPT OUT
You may “opt out” of receiving Mastermind’s email updates, newsletters and/or partner emails by clicking on the “Unsubscribe” link on the email and making the appropriate selections. Mastermind will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on Mastermind apps and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account
If you use a Mastermind app, we may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level.
PROTECTION OF YOUR PERSONAL INFORMATION
The Personal Information that you provide in connection with the use of Mastermind is protected in several ways.
- Your Personal Information resides on secure servers that only selected Mastermind personnel and contractors have access to via password.
- Your Personal Information is encrypted whenever it is transmitted to Mastermind and is encrypted at rest.
- We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security, you can send email to us at firstname.lastname@example.org.
COOKIE AND TRACKING TECHNOLOGIES
Mastermind may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our app(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by Mastermind and our affiliates, analytics services and service to provide app features and functionality. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the apps and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use analytics software to allow us to better understand the functionality of Mastermind apps. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit.
LINKS TO THIRD PARTY SITES
SOCIAL MEDIA WIDGETS
You may be able to log in to our app using sign-in services such as Google Sign-in or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Google Sign-in give you the option to share your profile information such as name and email address with Mastermind and optionally access services such as calendars, email accounts and to-do lists.
REFERRAL PROGRAM EMAILS
If you choose to use our referral service to tell a friend about our app, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Mastermind stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact email@example.com to request that we remove this information from our database.
We do not intend to solicit or collect Personal Information from anyone under the age of 16. If you are under 16, do not enter information on this site or engage our services. If you believe a child of yours under the age of 16 has entered Personal Information please contact firstname.lastname@example.org to have the data removed and terminate the child’s account.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.
To the extent that Mastermind’s processing of your Personal Data is subject to the EU General Data Protection Regulation, Mastermind relies on its legitimate interests, described above, to process your data. Where Mastermind processes certain Personal Data for Mastermind’s own direct marketing purposes, you have a right to object to Mastermind’s use of your Personal Data for this purpose by emailing email@example.com.
Attn: Data Protection Officer